"Customer Service Done Right!"
Mr Gremillion diagnosed my oven/stove problem in a quick, efficient manner, and restored my service within 24 hours of my original call (on the Sunday of a holiday weekend). I called Mr Gremillion on a Sunday afternoon. He called me back within the hour and scheduled my appointment for the first thing Monday morning, even though it was a long holiday weekend for many. When Mr Gremillion looked at my stove/oven, he determined that it was actually a voltage issue. Due to the proprietary nature of mobile homes, Mr Gremillion was forced to make two trips to the parts store to overcome the lack of availability of direct replacement parts, but was dedicated to restoring my service the same day. He did it all with a smile on his face. When the bill came I was pleasantly surprised by the cost versus the quality of service. I would highly recommend Gremillion Appliance Repair to anyone in the CENLA area and will keep their number handy for my next appliance repair.
Perry of Gremillion Appliance Repair was awesome
|: After being told by a plumber that it would probably be cheaper to purchase a new dishwasher because of a broken drain pump, I sought out Gremillion for a second opinion. Perry came to my house the next day, checked out the pump and assured me that it would not be cheaper to fully replace it. He diagnosed the problem, ordered the part, installed the new pump and had my dishwasher up and running within four business days! In a town where good customer service is hard to come by, Mr. Gremillion is a welcome exception. He treated me with respect from the moment he walked in my door and walked me through the process in detail.